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- Service Delivery Standards
- Standard Grant Agreement
- Contracts
- Activity Reports
- Orientation Guides
- Telehealth
- Aboriginal Health
Service Delivery Standards
The Service Delivery Standards contains information on required implementation arrangements for all Outreach programs and are to be read in conjunction with the respective program’s Agreements and Schedules.
- RHOF Service Delivery Standards (updated July 2024) (PDF, 952KB)
- IAHP Service Delivery Standards (updated May 2024) - MOICDP, HEBHBL, EESSS, VOS (PDF 1.04MB)
Standard Grant Agreement
The Standard Grant Agreement sets out the standard terms and conditions applicable to all Health Access Outreach Programs funded by the Australian Government Department of Health, Disability and Ageing and administered by RDN Health.
The Agreement must be read together with the Schedule.
- Standard Grant Agreement 2026 (PDF, 324.54KB) - EESS, FNHOS, RHOF, VOS
Contracts
Contract templates are provided to support subcontractors developing contracts for visiting health professionals and are provided as a guide only.
- Visiting Health Professionals Contract Template (DOCX, 75.78KB) - CW
- Visiting Health Professionals Contract Template (DOCX, 75.11KB) - EESS, FNHOS, RHOF, VOS
Activity Reports
Activity Reports are to be completed using the program templates below and submitted to RDN Health within 14 days of delivering an Outreach clinic and seven days prior to payments being processed.
- Outreach Activity Report (CW)
- Outreach Activity Report (EESS)
- Outreach Activity Report (FNHOS and RHOF)
Outreach Activity Report (VOS)
Orientation Guides
- RDN Outreach Orientation Guide (PDF, 1.93MB)
- RDN Outreach Telehealth Orientation Guide (PDF, 2.67MB)
Telehealth
- MBS video consultations - FAQs Nov 2019 (PDF, 168 KB)
- MBS Telehealth Services from 1 July 2022
- Virtually Intouch - An Evaluation of Desktop Telehealth in Rural and Remote NSW (PDF, 410KB)
- Australian College of Rural and Remote Medicine
- The Royal Australian College of General Practitioners
- The Royal Australian and New Zealand College of Psychiatrists
- The Royal Australasian College of Physicians
- Medicare Benefits Schedule - MBS Online
Aboriginal health
- Aboriginal Health Resources
- Recommendations for clinical care guidelines on the management of otitis media (PDF, 3049KB)
- The University of Melbourne, Indigenous Eye Health Unit - 'Check today, See Tomorrow'